Our Certified Scrum Master training teaches you how to collaborate creatively to deliver the most valuable work in the right way and at the right time. This CSM course covers Scrum fundamentals and provides practical guidance on applying them in your organisation, helping you grow professionally and confidently lead teams.
Whether you’re new to Agile or looking to formalise your experience, this Certified ScrumMaster training empowers you to become a confident and capable servant leader.
- Public Course Options: Online or In Person
- Duration: 2 days or 4 days
- Level: Foundation
- Extras: 12 Months of free access to our on-demand Introduction to Agile and Scrum course plus our free Scrum Master Preparation Exams through our Agile Success Academy e-learning portal
Course Overview
The comprehensive Certified Scrum Master course encompasses Agile values and principles, Scrum theory, practices, and rules, and offers practical advice for implementing Scrum and improving your organisation. You’ll also gain the skills to swiftly overcome obstacles and foster innovation through continuous improvement.
Download our comprehensive course guide for detailed information about the content covered in our Certified ScrumMaster course.
What is included?
- An immersive learning experience facilitated by a highly respected Certified Scrum Trainer ® (CST)
- Access to supporting course materials
- Registration for the Certified ScrumMaster ® (CSM) exam
- Two years membership of the Scrum Alliance worth $100 – you get access to exclusive Scrum Alliance member features and content
- 16 Scrum Education Units® (SEUs)
- Project Management Professionals ® (PMP) can claim 14 PMI PDUs
- 12 months of free access to our on-demand Introduction to Agile and Scrum training (worth $179)
- Certified Scrum Master Exam Preparation resources and practice tests to help you feel confident when taking the CSM exam.
- Registration for the Certified ScrumMaster® certification (upon successful completion of this class and passing the exam)
Who is this course for?
The Certified Scrum Master course is suitable for everyone who is about to start using Scrum or has already gathered some experience and wants to deepen their understanding of Scrum.
The Scrum Master role is the focus of the course – however, it is also suitable for:
- Aspiring Scrum Masters and Agile Coaches looking to build a strong foundation in Scrum practices and lead teams effectively.
- Product Owners, Developers, and Team Members who want to better understand the Scrum framework and improve collaboration within Agile teams.
- Project Managers, Business Analysts, and Leaders transitioning to Agile environments who need practical insights into how Scrum works.
- Career Changers and Job Seekers aiming to break into the Agile and Scrum space with a globally recognised certification.
- Organisations Embracing Agile that want to upskill their teams and foster a culture of continuous improvement and agility.
No experience in Agile / Scrum is necessary to enrol on this course. If you have time to do so before the course, please refresh your understanding of Scrum by reading the Scrum Guide or completing our On-Demand Introduction to Agile & Scrum training.
This course requires a minimum attendance of 16 hours. Full attendance and participation will result in the online Certified ScrumMaster exam registration. Upon successful completion of the exam, attendees will hold Certified ScrumMaster status.
Is there an exam?
Scrum Master Certification Exam
- Question Type: Multiple Choice
- Pass Mark: 37/50 (74%)
- Duration: 60 minutes, within 90 days of training
- Material Allowed: Open Book – you can use the Scrum guide or our Scrum Master Prep for reference
This course is accredited by the Scrum Alliance®, and on successful completion of this class and passing the exam; participants will receive the Certified ScrumMaster® certification.
You can also benefit from our Certified ScrumMaster Exam Preparation resources and practice tests, which will help you feel confident and ready to take the CSM exam.
N.B Two attempts to pass the exam are included in the cost of the course; Scrum Alliance will charge $25 for additional attempts to sit the exam.
What do I need?
In-Person Courses
- You do not need to bring a laptop or other equipment. A comprehensive workbook will be provided to all attendees.
- Refreshments, including lunch, are included.
Online Courses
- We require delegates to use a laptop, computer or device with a large screen to ensure you can participate without the limitations of using a smaller device.
- A reliable internet connection is vital.
Take a look at our video for more on the difference between online and in-person courses.
What will I learn?
Introduction to Agile
This course will provide a comprehensive overview of Agile principles and methodologies. Participants will learn how Agile practices enable organisations to thrive in environments characterised by complexity and rapid change. Attendees will gain insights into how Agile promotes flexibility, customer-centricity, and continuous improvement, making it ideal for today’s fast-paced business landscape.
Interactive exercises
In this hands-on course, participants will experience Scrum in action through a series of interactive exercises. These activities are designed to simulate real-world Scrum processes, allowing attendees to understand and practice key Scrum concepts. Through these immersive experiences, participants will develop practical skills in collaboration, time management, and iterative development.
Scrum framework
This course will offer an in-depth exploration of the Scrum framework. Participants will learn about the three Scrum roles (Product Owner, Scrum Master, and Development Team), their responsibilities, and how they interact. The course will also cover essential Scrum artefacts such as the Product Backlog, Sprint Backlog, and Increment. Additionally, attendees will gain a detailed understanding of Scrum events, including Sprint Planning, Daily Scrums, Sprint Reviews, and Sprint Retrospectives. This comprehensive deep dive will equip participants with the knowledge to implement Scrum effectively.
Introduction to team dynamics
Understanding team dynamics is crucial for creating high-performing, self-organising teams. This course will explore the stages of team development and the characteristics of successful teams. Participants will learn about the principles of self-organisation and how to foster an environment that encourages autonomy, accountability, and continuous learning. Techniques for building trust, managing conflict, and promoting effective communication will also be covered, ensuring attendees can support their teams in achieving peak performance.
Planning and forecasting
Effective planning and forecasting are vital for the successful implementation of Scrum. This course will guide participants through the various levels of planning in Scrum, from strategic planning to release and sprint planning. Attendees will learn techniques for creating realistic forecasts and managing expectations. The course will also cover how to balance long-term goals with short-term deliverables, ensuring that teams remain aligned with organisational objectives while maintaining the flexibility to adapt to change.
Myths and facts
There are many misconceptions about Agile and Scrum that can hinder effective implementation. This course will address common myths and provide clarity on the realities of Agile practices. Participants will learn to distinguish between popular misconceptions and evidence-based practices. By separating the myths from the facts, attendees will be better equipped to advocate for Agile principles and counter-scepticism within their organisations.
Real-world examples
Leveraging over 15 years of real-world experience, the instructor will share practical insights and examples from their Agile journey. Participants will benefit from case studies and anecdotes illustrating the challenges and successes of implementing Agile and Scrum in various contexts. These real-world examples will provide valuable lessons and best practices, helping attendees to apply Agile concepts effectively in their organisations.
Our Certified Scrum Trainers® have over a decade of real-world experience and deep expertise in agile methodologies.
12 Months free access to our on-demand Introduction to Agile and Scrum course and Scrum Master Preparation Exams
All of our courses are available to be delivered in-house for your team or organisation
This course is available as part of a training package to maximise your training budget
Acquire the In-Demand Skills Employers Are Seeking
Our CSM training not only equips you for a career as a proficient and effective Scrum Master but also sets you on the path to acquiring a broad range of highly sought-after skills:
- Communication
- Team dynamics
- Conflict resolution
- Cross-functional teamwork
- Leadership and coaching
- Continuous improvement
Upcoming Certified Scrum Master Training
No course currently planned
Our Trainers
This Certified Scrum Master course will be delivered by one of the below Certified Scrum Trainers:
John McFadyen
John started in software development in 2002 and became involved the world of Agile and Scrum shortly after, first as a developer and later and a Scrum Master.
He became a Certified Enterprise Coach in 2015, served on the first review panel for Certified Team Coach from 2015 to 2018, and a Certified Scrum Trainer in 2018. John’s area of focus is on Scrum Master and Agile Coach development, from first steps all the way through the journey to mastery.
Karim Harbott
Karim has worked in product development since 2003 and has been involved in Scrum and Agile since 2008. He became a Certified Enterprise Coach (the highest Scrum Alliance coaching level) in 2014, a Certified Scrum Trainer in 2016, and served on the Scrum Alliance board of directors from 2020 to 2022.
Karim wrote the learning objectives followed by all Scrum Alliance trainers for Certified Scrum Master and Certified Scrum Product Owner as well as the advanced classes and is also the author of the best-selling book, The 6 Enablers of Business Agility.
Certified Scrum Master Course Information and FAQs
Cancellation Policy
Cancellation is possible up to two weeks before the start of a course without cost. After that point, the full course fee is due regardless of whether the registered person participates in the course. Participants can be substituted without charge.
You can find full details of our terms and conditions for our training courses, including cancellation and transfer policies on our terms and conditions page.
Why become a Certified Scrum Master?
Why Become a Certified ScrumMaster and Take a Scrum Master Course?
Enrolling in a Certified Scrum Master course isn’t just about earning a credential but mastering the art of driving Agile success. While Scrum’s promise of “doing twice the work in half the time” is compelling, the true power of Scrum lies in fostering collaboration and creativity and delivering valuable outcomes that consistently exceed customer expectations.
A Certified ScrumMaster (CSM) is more than just a title; it signifies a deep understanding of Scrum practices and the ability to build high-performing teams. A great Scrum Master — especially one who has completed a Certified Scrum Master training — knows that speed alone isn’t enough. Delivering high-quality products with purpose, iteration after iteration, requires a skilled facilitator who removes obstacles, champions continuous improvement, and coaches teams to unlock their full potential.
Through Scrum Master certification courses, aspiring Scrum Masters learn to embody servant leadership, becoming the driving force behind team progression and organisational agility. They act as both guardian and catalyst, ensuring that Scrum principles are upheld while creating an environment where teams can thrive.
Earning a Certified Scrum Master certificate through an accredited Scrum Master certification training boosts career prospects and provides immediate, measurable impact in the workplace. From improving employee engagement and retention to enhancing customer satisfaction, the value of a well-trained Scrum Master is evident in every Sprint cycle and product increment delivered.
If you’re ready to step into this transformative role, our Certified Scrum Master class equips you with the knowledge, tools, and techniques to become a true Agile leader. Whether you’re just starting out or looking to refine your skills, investing in a Scrum Master certification course is a powerful step towards driving success for your teams and your organisation.
Frequently Asked Scrum Master Training Questions
What is a Certified Scrum Master?
Secrets of a Great Scrum Master?
What is the difference between a Scrum Master and a Product Owner?
What are the key skills of a scrum master?
I’ve just qualified as a scrum master and our team are going to do scrum. What do I do?
How does a scrum master increase the productivity of a scrum team?What soft skills does a Scrum Master need?
The Definitive Guide to Scrum Training
On-demand Scrum Master Preparation Exams
Certified Scrum Master® Refresher Course
Scrum Master Articles
When and where is the training?
The training runs from 09:30 to 17:30 on both days. Please be on time as there is a lot to cover.
In-Person Training
The training venue is:
CCT Venues Smithfield,
Two East Poultry Ave,
Smithfield,
London,
EC1A 9PT
Click here to view on Google Maps.
Our public Certified Scrum Master UK training is delivered at CCT Venues; should you wish to have private training at our venue this can be arranged at a cost.
Online Training:
Our training will be hosted on Zoom. If you haven’t used Zoom before, please ensure you can access it before the start of the training.
In-Person Training
Do I need to bring any equipment with me?
You do not need to bring a laptop or other equipment. A comprehensive workbook will be provided to all attendees, and you are welcome to take notes in that or in your own notepad.
Are refreshments included?
A complimentary continental breakfast will be served from 08:30; a hot buffet at lunchtime and fresh fruit, snacks and hot drinks are available throughout the day.
If you have any dietary requirements, please email us no later than five days prior to training to ensure your needs can be accommodated at training@agilecentre.com.
What should I wear?
The training is highly interactive and will involve lots of participation. You are invited to dress comfortably (jeans, trainers and even shorts & sandals will be perfectly fine!).
Planning your stay:
If you would like any assistance with planning your travel and accommodation, we will be happy to help you.
More information:
Should you have any special requirements or assistance that you need us to accommodate, please let us know at training@agilecentre.com so that we can ensure the course is accessible for all and make the necessary arrangements for you. Anything you share with us will be kept confidential.
Training Packages
Our training packages aim to serve you. They help you define a clear pathway for your professional development with a range of training at a more cost-effective price.
If you can’t find exactly what you’re looking for, get in touch. We will work with you to create a bespoke training pathway that suits your or your team’s learning aspirations at a price that suits your budget.
Can’t see what you’re looking for?
If you can’t find the answer you’re looking for on this page, please reach out to a member of our experienced team.
For more details on our terms and conditions for our training courses (including cancellation and transfer policies) please click the button below: