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Don’t Blame People, Fix The System

If you’ve ever been responsible and accountable for a project yet have no control of the systems and processes that govern that project, you will know how frustrating and at times, unjust, that may be. Karim Harbott walks us through a time when he experienced exactly that as a Project Manager, and how Agile Leadership focuses instead on removing impediments, improving the system, and empowering people to ensure the highest quality product/service is created, improved, and delivered for both customers and project stakeholders.