Within Scrum teams, there are three key roles: the Scrum Master, the Product Owner and the development team. However, Agile roles extend beyond just these core positions. When we look at the broader picture of Agile, we also see roles like Agile Coaches and Agile Leaders who play a crucial role in guiding, supporting and empowering Scrum teams. These individuals work closely with both teams and organisations to foster a culture of continuous improvement, collaboration, and innovation, helping companies and individuals become more Agile in their approaches.
To help on your path to agility we have four sections with a resource library for each role, including articles, reading lists FAQ’s and more.
We have four dedicated sections to support you on your path to agility, each focusing on a specific Agile role. For each role, you’ll find a rich resource library, including articles, reading lists, and more. Whether you’re a Scrum Master, Product Owner, Agile Coach, or Agile Leader, we’ve gathered the tools and insights you need to grow in your role and drive successful Agile transformations within your organisation.
Scrum Master
Scrum Masters are hands-on Agile practitioners who help teams achieve twice the work in half the time. By embracing Scrum values and principles and leading teams through product development, they play a crucial role in helping organisations achieve competitive advantage.
CSMLearn the scrum framework by earning a CSM certification. Understand team accountabilities, events, and artifacts, as well as how to guide your team in the effective application of scrum.
Who’s it for?
- Scrum masters
- Software engineers
- Business analysts
- Project managers
- New scrum team members
- Anyone who wants to understand scrum
What you’ll learn
- Scrum framework
- Scrum team roles
- Scrum artifacts and events
- Applying scrum
Prerequisites
None
Time investment
16+ hours
A-CSMBuild on your foundational knowledge and hone your implementation skills to distinguish yourself as a highly trained agile professional in the competitive global marketplace.
Who’s it for?
- Scrum masters with one or more years of work experience in the role
What you’ll learn
- Facilitate better dialogue
- Respond confidently to challenges
- Increase engagement
- Scale beyond a single team
- Demonstrate attributes of an effective leader
Prerequisites
CSM
Time investment
16+ hours
CSP-SMGain advanced agile facilitation and coaching skills, and learn progressive techniques to enhance the impact of your teams while elevating your career and gaining higher earning potential.
Who’s it for?
- Experts with two years of experience as a scrum master
What you’ll learn
- Lean, agile, and scrum mastery
- Facilitation and coaching skills
- Improve team effectiveness
- Scaling across the organization
- Mentoring techniques
Prerequisites
CSM, A-CSM
Time investment
16+ hours
A Scrum Master’s role goes beyond just facilitating Scrum ceremonies. They act as servant-leaders, removing obstacles that hinder the team’s progress, coaching team members on Agile practices, and ensuring that the team is aligned with the project’s goals. They empower the team to be autonomous, aid communication, and ensure that work flows smoothly through the development cycle.
Product Owner
A great product owner is like the CEO of a product. They hold the product vision, drive purpose, and help the team achieve the mission. They are responsible for defining the product roadmap, prioritising features, and managing the product backlog to ensure the team focuses on delivering the highest value items. By working closely with stakeholders, the Product Owner gathers insights and feedback to shape the product’s direction, making strategic decisions that ensure the product meets business objectives and solves real customer problems.
CSPOLearn the art of prioritising and shaping product development for maximum customer value with the most recognised product owner certification in the industry. Gain expertise in stakeholder management, crafting product visions, and meeting customer requirements.
Who’s it for?
- Product owners
- Business analysts
- Project managers
- Product managers
- Team members
- Data analysts
- Anyone passionate about product development
What you’ll learn
- Scrum framework, principles, and values
- Stakeholder management
- Product vision development
- Customer-centric product selection
Prerequisites
None
Time investment
16+ hours
A-CSPOMaximise business value and streamline product backlog optimisation with this advanced program that equips you with the skills to manage competing business initiatives, define a customer-focused product vision, and effectively communicate with stakeholders.
Who’s it for?
- CSPOs with one year of experience in the role
What you’ll learn
- Manage multiple business initiatives
- Evolve product strategy
- Align stakeholders
- Identify crucial opportunities
- Validate business value
Prerequisites
CSPO
Time investment
16+ hours
CSP-POGain advanced skills in validating product assumptions, mastering interactions with customers, and creating a product strategy that is market-driven.
Who’s it for?
- Expert product owners with two years of experience in the role
What you’ll learn
- Improve stakeholder discussion facilitation
- Plan new scrum team launch
- Develop business model and launch plans
- Integrate customer research into product discovery
- Validate complex product assumptions
- Master advanced backlog management
Prerequisites
A-CSPO
Time investment
16+ hours
Beyond managing priorities, a Product Owner empowers the team to design, create, and collaborate effectively. They inspire the development team by clearly communicating the product vision and fostering a shared sense of purpose. This close collaboration helps ensure that every product increment delivers value and truly delights customers. A successful Product Owner strikes a balance between business needs, customer expectations, and technical feasibility, ensuring the product evolves in a way that maximises both customer satisfaction and business success.
Agile Coach
An Agile coach is an alchemist who helps transform organisational lead into gold. They work closely with teams, leaders, and stakeholders to create a culture of teamwork, continuous improvement, and flexibility. Rather than just focusing on processes, Agile Coaches help build environments where creativity and passion can flourish, allowing teams to work more effectively. An Agile Coach empowers teams to deliver value quickly and adapt to changing business needs by breaking down barriers, simplifying workflows, and embracing Agile principles.
CAFGrow your mindset, knowledge, and ability in professional facilitation. Effectively facilitating a group or team toward co-created and meaningful outcomes is a core skill for agile coaching, leadership, scrum mastery, and other professional roles.
Who’s it for?
- Anyone interested in facilitation
- Aspiring agile coaches and agile leaders
- Scrum masters
- Project managers
- Product owners
- Anyone who wants better meetings
What you’ll learn
- Facilitator responsibilities
- Facilitator mindset
- Conflict resolution
- Adaptive approaches
Prerequisites
None
Time investment
16+ hours
ICP-ACCThe Agile Coaching certification verifies an in-depth understanding of the tools, skills, and techniques needed to coach agile teams. This coaching certification was designed by thought leaders who defined the discipline of agile coaching. Course participants develop their facilitation, teaching, mentoring, and team coaching skills through practical, hands-on exercises and guidance from expert instructors.
Who’s it for?
- Agile Coach
- Scrum Master
- Product Manager
- Project Manager
- Product Owner
What you’ll learn
- Foundational skills for professional coaching
- Mentoring, teaching, and coaching strategies
- Tools for coaching teams and individuals
- Strategies for handling conflict and dysfunction
Prerequisites
None
Time investment
21+ hours
ICP-ATFAgile Team Facilitation is designed for scrum masters, agile coaches, and team leads who are looking to improve their facilitation techniques. Learn how to plan effective agile team meetings and grow your team-building skills.
Who’s it for?
- Scrum Master
- Agile Coach
- Product Manager
- Product Owner
- Project Manager
- Team Lead
- Business Analyst
What you’ll learn
- Agile facilitation techniques and facilitation mindset
- Creating an environment for team members to communicate & collaborate
- Facilitating sprint planning, retrospectives & daily standups
- Conflict resolution and managing team dynamics
Prerequisites
None
Time investment
14+ hours
TBRExplore how the human brain really learns, which is very different from traditional assumptions about learning. And you’ll be introduced to “cognitive neuroscience” concepts – the brain science behind all effective instructional design and human learning.
Who’s it for?
- Scrum Masters
- Agile Project Managers
- Agile Coaches
- Aspiring coaches
- Product Owners
- Business Analysts
- And anyone with the desire to explore the power of facilitation.
What you’ll learn
- Agile facilitation techniques and facilitation mindset
- Creating an environment for team members to communicate & collaborate
- Facilitating sprint planning, retrospectives & daily standups
- Conflict resolution and managing team dynamics
Prerequisites
6 months of Agile experience
Time investment
16+ hours
ACC ProgrammeCoaching is one of the fastest growing professions and is enabling positive change in people’s communication skills, performance, confidence and many other aspects of their behaviour and mindset.
Who’s it for?
- External & Internal Coaches
- Leaders, Managers and Individuals
- Agile Coaches
What you’ll learn
- Foundational Skills
- Going Deeper
- Science & Art
Prerequisites
None
Time investment
10.5 days
Agile Leader
Agile leaders excel in environments marked by volatility, uncertainty, complexity, and ambiguity (VUCA), where traditional leadership approaches may struggle. They embody values and principles that encourage teamwork, trust, and empowerment, helping teams focus on what matters most.
CALExpand your leadership toolkit in CAL 1™. You’ll learn how to bolster your organisation’s enterprise strategy, lead teams that deliver great products, and cultivate a highly adaptive, responsive work environment.
Who’s it for?
- Business leaders
- Anyone who wants to build leadership skills
- Managers
- Scrum masters
- Product owners
- Executives
- Coaches and consultants
- Agile team members
What you’ll learn
- Drive results in unpredictable environments
- Lead innovative, highly collaborative teams
- Navigate rapidly changing environments to deliver better products
- Understand leadership frameworks to support your growth
Prerequisites
None
Time investment
16+ hours
CASPGet the most from your scaling efforts, whether you’re in the middle of an evolving scaling transformation or have never attempted scaling before. This course is designed to meet you and your organization wherever you are in your journey to expand the benefits of agile teams across an enterprise.
Who’s it for?
- Transformation Leads
- People Managers
- Leadership
- Anyone involved in scaling Agility
What you’ll learn
- Understand the definition of scaling agile product delivery
- Find out why agile scaling so often fails
- Ramp up agility to create better products
- Achieve multi-team, multi-site agile product development to drive sustainable, lasting transformation
Prerequisites
None
Time investment
21+ hours
CLPThe course clarifies what needs to happen for organisations to fully un-tap the power of their people by moving from a Project to a Product-based organisation.
Who’s it for?
- Scrum Masters
- Product Owners
- Agile Coaches
- Project Managers (whether Agile projects or otherwise)
- Managers in an Agile environment
- Anyone involved in a LeSS effort
- Anyone who is LeSS Curious
What you’ll learn
- The History and Overview of LeSS
- LeSS Principles
- Organising by Customer Value
- Teams
- Adoption in Your Organisation
- The Product Owner Role in LeSS
- Defining Done
- Product Backlog & RefinementThe Role of Management
- The ScrumMaster Role in LeSS
- LeSS SprintSprint Planning, Review & Retrospective
- Coordination & Integration
- Technical Excellence
- Working with Multiple Sites
Prerequisites
None
Time investment
24+ hours
CLEThe flow and focus of the course will be tailored to the expertise and growth areas of the people in the room to create a unique and Agile experience that learners get the most from.
Who’s it for?
- The LeSS for Executives course is for people in management role who support a LeSS effort.
What you’ll learn
- Why LeSS: Benefits to Your Company?
- Systems Thinking, Organisational Design, and the Contract Game
- Principles & Management Implications
- Adoption
- LeSS Structure & Roles
Prerequisites
None
Time investment
16+ hours
By fostering a culture of openness and clear communication, Agile leaders enable their teams to quickly adapt to changes and find new opportunities for innovation. Ultimately, they guide organisations to achieve valuable results efficiently, ensuring that problems are solved effectively while inspiring teams to strive for excellence.
Our courses are certified by Scrum Alliance, Less.Works, ICAgile, and Scaled Agile, and include internationally recognised certifications.
How can we support Agile roles?
Agile Centre is here to help people in different Agile roles through a wide range of training, coaching, and resources designed just for them. We offer courses for Scrum Masters, Product Owners, Agile Coaches, and Agile Leaders, giving them the skills and tools they need to succeed in their jobs.
Our experienced trainers create interactive learning environments where participants can work on real-life situations and challenges. We also provide ongoing resources like articles, reading lists, and community support to help professionals continue to grow and stay up-to-date with the latest Agile practices. By partnering with Agile Centre, individuals can improve their skills and positively impact their teams and organisations.
If you need help in your role, contact our team today to see how we can support you, your team, or your organisation.