ÂŁ200 plus VAT Transfer fee.
Customer Transfer Policy
Public Training & Programmes
If participants wish to reschedule a registration within two weeks of the course or programme start date, a transfer fee will be incurred; please see the table below for more information on transfer fees. Transfers within 2 days of the course or programme start date will not be allowed (other than in exceptional circumstances), and the full course fees will be forfeited.
| NO. OF WEEKS/DAYS PRIOR TO COURSE START DATE | CHARGE FOR FIRST TRANSFER | CHARGE FOR ANY FURTHER TRANSFERS |
|---|---|---|
| More than 4 weeks | No Charge | ÂŁ50 + VAT |
| 2-4 weeks | No Charge | ÂŁ100 + VAT |
| 1-2 weeks | ÂŁ200 + VAT | ÂŁ200 + VAT |
| 2-7 days | 50% of training fees | 50% of training fees |
| 0-2 days | 100% of training fees | 100% of training fees |
To transfer or substitute a registration, please contact training@agilecentre.com.
These terms apply to Training Package bookings, with the exception of the “charge for any further transfer” term – delegates can reschedule training at no additional charge on a maximum of 3 transfers per training package if more than two weeks’ notice is given. After the maximum of 3 transfers, the “charge for any further transfer” term will come into effect.
Customer Cancellation Policy
Public Training Courses
Registration is binding.
Cancellation is possible up to two weeks before the start of a course without cost. After that point, the full course fee is due independent of whether the registered person takes part in the course or not. Participants can be substituted without charge.
To cancel or substitute a registration, please contact training@agilecentre.com.
Public Training Programmes – Science & Art of Coaching
Registration is binding.
Cancellation is possible up to 30 days before the start of a programme without cost. For cancellation requests received between 15 and 30 days prior to the start of the programme, 50% of the fees will be refunded. For cancellation requests received less than 15 days before the start of the programme, the full programme fee is due independent of whether the registered person takes part in the programme or not. Participants can be substituted without charge.
To cancel or substitute a registration, please contact training@agilecentre.com.
In-House (Private) Training and Workshops
Cancellation or Postponement of an in-house course or workshop must be given to us in writing via email to training@agilecentre.com
The following fees apply for cancellations/postponements*;
- 29 or more calendar days’ notice – no fee payable
- 15 – 28 calendar days notice – 50% of full agreed fee payable
- 14 or fewer calendar days’ notice – full agreed fee payable
- *28 or fewer days’ notice – custom workshops cancellation – full agreed fees payable
In the unlikely event that Agile Centre cancel due to sickness or something else outside of our control, a replacement date will be proposed along with a discount of 5% of the agreed fee as compensation.
For more information,please read our full Terms and Conditions.

